Payment Policy

The purchasing and payment methods at Deliciaede.vn are carried out as follows:

a. Payment Method for Purchases at Deliciae's Transaction Office

The Cash on Delivery (COD) method applies only to areas where we offer free delivery or for direct purchases at the following address:
285 Huỳnh Văn Bánh, Ward 11, Phú Nhuận District, Ho Chi Minh City, Vietnam.

b. Prepayment Methods:

Customers can make payments via bank transfer, direct deposit, or cash payment at our transaction office.

c. Bank Transfer Payment Method

This method applies to customers outside the free delivery areas or those who wish to use this payment method.

  • Company Account Name: CÔNG TY TNHH DELICIAE
  • Account Number: 7979557799
  • Bank: MB Bank

💡 IMPORTANT NOTICE: We will reject payments if the transaction is made to any account other than those listed above. We bear no responsibility for transactions where customers transfer money to any individual or entity outside of these specified account details.

d. Direct Payment via Cash or Card (Visa, Credit Card, etc.)

  • Customers can visit Deliciae’s transaction office to make payments. Our staff will guide you through the process. When making a payment, please ensure that you receive an official receipt from the company, which must bear the company’s stamp and the signature of the issuing staff.

Note: For orders valued at 20 million VND or more, if a VAT invoice is required, customers must transfer the payment to the company's bank account. Please contact our sales representatives before making the transfer for further guidance. Only transfer money to the listed account for maximum security.

  • For Visa or MasterCard payments via card-swiping at Deliciae:
    • Customers must bring their own card and be the rightful cardholder to sign and receive the transaction slip. (Currently, this payment method is not available.)
    • We do not take responsibility if a customer uses another person’s card for payment.

Once the transaction is verified and confirmed by the bank in our company account, we will proceed with the order fulfillment and deliver the products to you at the earliest possible time.

For any questions, complaints, exchanges, warranty issues, or technical support, please contact our hotline: 0974336656 for assistance.